Parcel Management: Declare, Tracking and Bulk Shipment

Please declare your parcel information as soon as the parcel is sent out from the local retailer. Failure to declare would result in delivery delay or affecting the insurance coverage of the parcel.

  • Parcel arriving at our overseas warehouse will be checked in within 24-48 hours (not including Saturday and Sunday), please contact us if the parcel is not checked in after 48 hours
  • If the parcel is declared after its arrival to our overseas warehouse, the transit time may be delayed
  • We are sorry to inform that parcel returns to overseas retailer is not within our scope of service, please consider thoughtfully before making a purchase online
  • Deliveries upon arrival can be stored at our warehouse for up to 14 days, a $10 storage fee will be charged for every extra day.
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Tracking Number Warehouse Shipment Creation Time
No shipment found.
Parcel details cannot be deleted manually, and parcel(s) older than 90 days would be purged from the system automatically.
Tracking Number Warehouse Shipment Creation Time At Warehouse Time
No shipment found.

If the parcel is checked-in at the Warehouse before the order cut off date, it would be automatically forwarded to Hong Kong. The parcel status can be checked via Shipment Status.

Please check the box for the shipment(s) you want to consolidate.

Status Arrived at warehouse Date Actual Weight
No shipment found.
Order Number Actual Shipment Weight Total Chargeable Weight Fee Delivery Address Order Creation Time  
No shipment found.

If the parcel is checked-in at the Warehouse before the order cut off date, it would be automatically forwarded to Hong Kong. The parcel status can be checked via Shipment Status.

Order Number Actual Shipment Weight Total Chargeable Weight Fee Delivery Address Remark
No shipment found.

If the parcel is checked-in at the Warehouse before the order cut off date, it would be automatically forwarded to Hong Kong. The parcel status can be checked via Shipment Status.

Order Number Actual Shipment Weight Total Chargeable Weight Fee Delivery Address AWB No. Shipment Status Remark
No shipment found.

If the parcel is checked-in at the Warehouse before the order cut off date, it would be automatically forwarded to Hong Kong. The parcel status can be checked via Shipment Status.

Order Number Actual Shipment Weight Total Chargeable Weight Fee Delivery Address Order Creation Time Order Completed Time Remark
No shipment found.

If the parcel is checked-in at the Warehouse before the order cut off date, it would be automatically forwarded to Hong Kong. The parcel status can be checked via Shipment Status.